Digidesign Answerbase

The online Digidesign Answerbase at answerbase.digidesign.com contains the most recent information from our Tech Support Database. It is currently available in English as an online, searchable database. We encourage you to try the Web Answerbase for the most complete and up-to-date information.

The Digidesign Answerbase is comprised of information from digidesign engineering, tech support and endusers. This information can provide answers to many common, yet complex issues. The standalone Answerbase applications below are included on all newer Pro Tools CDs.

Download Standalone Versions of the Answerbase

Complete English Answerbase, with French, German, Italian and Spanish translations where available.
Choose the Answerbase application for your Operating System:

Mac OS X Systems (8 MB .HQX file)
Mac OS 8 & 9 Systems (6.4 MB .HQX file)
Windows 98/Me/NT/2000/XP Systems (7.6 MB .ZIP file)

Complete English Answerbase, with Japanese translations where available.
Choose the Answerbase application for your Operating System:

Mac OS X Japanese Systems (6.4 MB .HQX file)
Mac OS 8 & 9 Japanese Systems (5.6 MB .HQX file)
Windows 98/Me/NT/2000/XP Japanese Systems (7.2 MB .ZIP file)

Download Requirements & Utilities

Windows ZIP (.zip) format downloads should be "Saved to Disk" first, rather than opened on the internet. These can be expanded on Windows XP systems by right-clicking on the downloaded files and choosing "Open". When using older Windows systems, a zip utility such as WinZip, PKZIP, or Aladdin Stuffit Expander is required.

Mac BinHex (.HQX) downloads require Stuffit Expander 5.1.2 or higher, included with Mac OS X. Download Aladdin's FREE Stuffit Expander

If you experience download or decoding problems, see the Download & Website Help page.

Go to the Web Answerbase (in English)