The online Digidesign
Answerbase at answerbase.digidesign.com
contains the most recent information from our Tech Support Database.
It is currently available in English as an online, searchable
We encourage you to try the Web Answerbase for the most complete
and up-to-date information.
The Digidesign Answerbase is comprised of information from digidesign
engineering, tech support and endusers. This information can provide
answers to many common, yet complex issues. The standalone Answerbase
applications below are included on all newer Pro Tools CDs.
Download Standalone Versions of the Answerbase
Complete English Answerbase, with French, German, Italian and Spanish translations
Choose the Answerbase application for your Operating System:
Complete English Answerbase, with Japanese translations
Choose the Answerbase application for your Operating
Download Requirements & Utilities
Windows ZIP (.zip) format downloads should be "Saved to Disk" first, rather than opened on the internet. These can be expanded on Windows
XP systems by right-clicking on the downloaded files and choosing "Open". When using older Windows systems, a zip utility such as WinZip, PKZIP, or Aladdin Stuffit Expander is required.
Mac BinHex (.HQX) downloads require Stuffit Expander 5.1.2 or higher, included
with Mac OS X. Download Aladdin's FREE Stuffit Expander
If you experience download or decoding problems, see the Download & Website Help page.
to the Web Answerbase (in English)