Pro Tools 6.2cs8 TDM Update


For the following Systems Only:
Pro Tools|HD and Pro Tools|HD Accel Systems
Using Pro Tools TDM 6.2 on Windows XP

Index of All Pro Tools CS Updates

March 2004

Pro Tools TDM 6.2cs8 for Windows XP

What's Fixed in Pro Tools TDM 6.2cs8?

Pro Tools TDM 6.2cs8 for Windows XP contains the following:

Fixed: C++ Runtime Error When Importing Video (Item #46750)

  • Importing OMF video and audio simultaneously could result in C++ runtime errors.

Includes Fixes from Pro Tools TDM 6.2cs7

Pro Tools TDM 6.2cs7 corrected a problem with one of the files in the Pro Tools TDM 6.2cs6 installer.

Includes Fixes from Pro Tools TDM 6.2cs6

Fixed: Problems when Playing Video Black Files from Read-Only Drives Using AVoption|XL (Item #44532)

  • Video playback could stop with an error message when reaching a video black segment if playing video from a read-only or Unity drive.

Fixed: Avid Waveform Overviews Could Cause DigiBase Scrolling to Slow Down (Item #44624)

  • Audio files created on Avid Workstations could force unnecessary screen redraws and slow scrolling in DigiBase.

Fixed: A Large Number of Files in an Avid Video Sequence Could Slow Session Open Times (Item #44625)

  • Sessions with a high number of Avid video files on a track could increase the amount of time a session takes to open.

Fixed: Pro Tools Appears to have Crashed when Returning to the Foreground while Opening a Session (Item #44627)

  • If a user switches to another application while Pro Tools is opening a session, the screen would not properly redraw when returning to Pro Tools, giving the user the impression that Pro Tools had crashed.

Fixed: "Restoring Audio Files" while Opening a Session Takes Longer on Unity than on Local Drives (Item #44654)

  • When opening a session on Unity, the "Restoring Audio Files" portion could take twice as long than if the session was on local drives.

Fixed: "Building Miscellaneous Views" while Opening a Session Takes Much Longer on Unity than on Local Drives (Item #44662)

  • When opening a session on Unity, the "Building Miscellaneous Views" portion could take much longer than if the session were on local drives.

Fixed: After Opening a Session is Completed, Pro Tools Would Not Respond for Several Minutes (Item #44663)

  • When a session with a very large number of Avid video files reached the end of the File Open process, Pro Tools would not respond for several minutes. Until then, clicking in the GUI would result in improper redraws.

Includes Fixes from Pro Tools TDM 6.2.cs5

Fixed: When Using AudioSuite Preview, Pro Tools Could Post an Error Message, Then Crash (Item #44141)

  • When previewing OMF media shared by different versions of Pro Tools, the "Pro Tools could not reacquire the hardware" message was sometimes followed by a crash.

Fixed: ProControl Could Become Unresponsive (Item #44387)

  • ProControl and the GUI could become partially unresponsive after working for a period of time.

Includes Fixes from Pro Tools TDM 6.2.cs4

Fixed: Crashing when Importing Video (Item #44484)

  • Pro Tools could crash while importing a video track from an OMF sequence or another Pro Tools session.

Fixed: Inability to Delete Video Track Created Instability (Item #44485)

  • When trying to delete a video track containing a complex video composition, the error "Could not complete your request due to access violation" could result in subsequent errors, instability, and freezes. Pro Tools will now recover from an access violation more smoothly.

Fixed: Some Situations where Pro Tools Sessions with Avid Video Cannot be Exited or Closed (Item #44486)

  • In some situations, Pro Tools sessions with Avid video could be left in a state where the user could not exit Pro Tools or be able to close the current session.

Fixed: Crash when Loading Video Media (Item #44487)

  • An occasional crash would occur when loading video media from a read-only volume.

Fixed: "Could Not Complete Your Request…" with Mixed Offline and Online Video (Item #44488)

  • The error "Could not complete your request..." could occur intermittently with sessions containing online video mixed with offline video while loading or playing back.

Fixed: Avid Video Showing Up Missing (Item #44489)

  • When opening a session containing Avid video, sometimes the video files would show up missing from the video track.

Fixed: "Visual C++" Errors (Item #44490)

  • "Visual C++" errors could occur, or Pro Tools could display a "Could not complete your request due to..." message instead.

Fixed: ProControl Could Go Offline when Idle (Items #35918 and #43660)

  • After a period of non-use, ProControl could go offline, and display a "Pro Tools ran out of tokens" message, sometimes requiring a force-quit of the application.

Includes Fixes from Pro Tools TDM 6.2.cs3

Fixed: Crash when Using ProControl Fader Flip Mode Followed by Using the Mouse to Adjust Plug-In Parameters (Item #44029)

  • A crash may result if you are using ProControl's Fader Flip mode to adjust plug-in parameters and then use the mouse to adjust parameters on the same plug-in.

Includes Fixes from Pro Tools TDM 6.2.cs2

Fixed: Runtime Errors when Pro Tools Searches for Missing OMF Video Media

  • When Pro Tools searches for missing OMF video media when opening a Pro Tools session or an OMF file, a Microsoft C++ Runtime error may occur.

System Requirements

  • Pro Tools|HD or Pro Tools|HD Accel system with Pro Tools TDM software version 6.2
  • Pro Tools TDM 6.2 for Windows XP must already be installed
  • This update also supports Pro Tools TDM 6.2 for Windows XP on the Japanese OS

Who Should use Pro Tools TDM 6.2cs8?

This update should only be used by:

  • Pro Tools|HD or Pro Tools|HD Accel system users running Pro Tools TDM 6.2 software on Windows XP that are experiencing any of the issues listed above

Pro Tools TDM 6.2cs8 can only be used to update Pro Tools TDM 6.2 on Windows XP. If you are using a version of Pro Tools earlier than 6.2, you must first upgrade to Pro Tools 6.2, then install the Pro Tools TDM 6.2cs8 update.

Important: We recommend that only the Pro Tools users specified above use this update. Pro Tools TDM 6.2cs8 is provided as an interim "customer support (CS)" release to address the issues described. While our testing has not shown these changes to introduce other problems, this version has not been fully qualified by Digidesign.

Updating Pro Tools

To update to Pro Tools 6.2cs8 on Windows XP:

  1. Verify Pro Tools TDM 6.2 is installed on your Pro Tools|HD or Pro Tools|HD Accel system*

  2. Quit the Pro Tools application if it is open

  3. Locate the Pro Tools TDM 6.2cs8 installer and launch it

  4. Follow the onscreen instructions to install Pro Tools 6.2cs8

  5. When installation is complete, restart your computer

*All Pro Tools|HD Accel systems include Pro Tools 6.2 for Windows CD. All registered Pro Tools|HD for Windows customers with Pro Tools 6.1 that are also registered for AVoption|XL have been sent Pro Tools 6.2 TDM for Windows CDs.

This installer updates the following files:

  • ProTools.exe
  • ProTools.rsr
  • File.dll
  • Meridien24p.dll**
  • Dae.dll
  • Dae.dll.rsr
  • NeoAccess.dll
  • CFD.dll
  • OMFToolkit.dll

**Only updated if a prior version exists. Meridien24p.dll is a component of AVoption|XL.


Download includes the Pro Tools 6.2cs8 Read Me.pdf with the above instructions. Pro Tools TDM 6.2cs8 is only available as a download.

Download Pro Tools 6.2cs8 TDM for AVoption|XL on Windows XP

26.6 MB Windows ZIP (.zip) encoded file

This installer will not work without Pro Tools 6.2 TDM installed


Windows ZIP (.zip) format downloads should be "Saved to Disk" first, rather than opened on the internet. These can be expanded on Windows XP systems by right-clicking on the downloaded files and choosing "Open".

If you experience download or decoding problems, see the Download Help FAQ

More Information:

Digidesign Downloads | Digidesign Customer Service | Digidesign Technical Support